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Air Conditioner & Furnace Replacement Kansas City MO Customer Review – A Rating on Angie’s List

Member: Anthony Sxxxx KANSAS CITY, MO 64114
Category: Heating & A/C
Services Performed: Yes
Last Modified Date: April 22, 2013
Hire Again: Yes
Approximate Cost: $5,400.00

Description Of Work: Replaced an air conditioner and furnace with a heat pump and back-up furnace. Detailed duct re-working by new unit. Maintenance check-ups (spring and fall).

Member Comments: The bidding and scheduling process went off without a hitch. Eric is very knowledgeable and active in the local installers continuing-education classes from what I could gather from the web. The estimate was given after a home energy audit, and Eric did a good job of explaining the sizing of the a/c based on living area square footage and the age of the ducts (about 45 years old). And, the estimate came in at $1,200 less than the closest competitor; there were four bids in all.

On installation day, Eric and his crew came out on time and proceeded to remove the old a/c and furnace; the crew was respectful and diligent, answering any questions or addressing any concerns I had. The installation took longer than expected–the installers had to come back for a half-day of work the next day–and, luckily, it was cool for August. It turns out that a recall was issued by the manufacturer of the heat pump (Ruud), and Eric performed that maintenance excellently. The heat pump and back-up furnace have been stellar, the new system has been trouble-free for two years, and Eric more

Two years of free maintenance check-ups were included with the installation (spring and fall), and the same person (Darren) comes to perform them; he’s called the manufacturer of the programmable thermostat twice to make some pretty advanced adjustments during the check-ups.

Overall, a great experience from a mom and pop company that knows the technology and isn’t pushy about possible “upgrades” or “better systems.” I have no reservations about staying with them for future check-ups and equipment updates.


About Eric Kjelshus Energy Heating and Cooling

Eric Kjelshus Energy Heating and Cooling has been providing heating and air conditioning services in the Kansas City area since 1972. Our commitment to quality and dedication to excellence in customer care has made Eric Kjelshus Energy Heating and Cooling the #1 heating and cooling services company in the Kansas City Metro Area.

 

We proudly serve the following Kansas City, MO Metro Area Communities: Belton, Blue Springs, Cockrell, Grain Valley, Grandview, Greenwood, Independence, Kansas City, Lake Lotawana, Lake Tapawingo, Lake Winnebago, Lee’s Summit, Lone Jack, Peculiar, Pleasant Hill, Raymore, Raytown, Tarsney Lakes & Unity Village.

What to Expect When You Call Eric Kjelshus Energy Heating and Cooling
Professional Can Do Attitude – Our unrelenting commitment to quality and never-ending dedication to excellence in customer care and outstanding service has made us the #1 residential service provider in the Kansas City, MO Metro Area.
N.A.T.E Certified and Factory Trained Technicians – We only hire the best and then we make sure they are trained to handle your heating and cooling needs. Our Techs are honest, professional and courteous.
Satisfaction Guarantee – We guarantee all repairs for 1 year and offer up to 10 year factory warranties on all installed equipment.
No Surprise Price Guarantee! – The price we quote you is the price you pay.
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